INFRA TECH SERVICE LTD (“Company”, “we”, “us”, or “our”) operates Infratechservice.com (the “Website”). We are committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our Website, contact us, request our services, or otherwise interact with us.

1. Company Information

Company Name: INFRA TECH SERVICE LTD
Company Number: 17347729
Registered Address: Office 1452, 85 Dunstall Hill, Wolverhampton, United Kingdom, WV6 0SR
Website: Infratechservice.com
Telephone: +44 7423 614758
General Email: info@infratechservice.com
Sales Email: sales@infratechservice.com

2. Information We Collect

We may collect personal and business information that you voluntarily provide to us, including:

• Full name

• Company or organisation name

• Email address

• Telephone number

• Billing and business information

• Website or project information

• Service requirements and communications

• Information submitted through contact or enquiry forms

• Any other information you choose to provide to us

We may also automatically collect limited technical information when you use our Website, such as:

• IP address

• Browser type and version

• Device type

• Operating system

• Approximate geographic location

• Pages visited

• Time spent on pages

• Referring website

• Website usage and interaction data

3. How We Use Your Information

We may use your information to:

• Respond to enquiries and requests

• Provide quotations and proposals

• Deliver our services

• Communicate with you regarding projects or services

• Process payments and invoices

• Manage customer and business relationships

• Improve our Website and services

• Maintain Website security

• Prevent fraud, abuse, or unauthorised activity

• Comply with applicable legal and regulatory requirements

• Send service-related communications

• Send marketing communications where permitted by law and where appropriate consent has been obtained

4. Legal Basis for Processing

Where applicable under UK data protection law, we process personal information on one or more of the following legal bases:

• Contract: where processing is necessary to provide requested services or fulfil an agreement.

• Legitimate interests: where processing is reasonably necessary for operating and improving our business, provided those interests do not override your rights.

• Consent: where you have provided consent for a particular purpose, such as certain marketing communications.

• Legal obligation: where processing is necessary to comply with applicable laws or regulations.

5. Cookies and Similar Technologies

Our Website may use cookies and similar technologies to improve functionality, understand Website usage, remember preferences, and support security.

Cookies may include:

• Essential cookies required for Website functionality

• Analytics cookies used to understand Website traffic and usage

• Preference cookies used to remember settings

• Marketing cookies, where applicable and where permitted

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect Website functionality.

6. Sharing Your Information

We do not sell or rent your personal information.

We may share information with trusted third parties where reasonably necessary to operate our business or provide services, including:

• Hosting and Website providers

• IT and software service providers

• Payment processors

• Analytics providers

• Professional advisers

• Legal or regulatory authorities where required

• Service providers working on our behalf

Where third parties process information on our behalf, we take reasonable steps to ensure that appropriate privacy and security measures are in place.

7. International Data Transfers

Some of our service providers may process information outside the United Kingdom.

Where personal information is transferred internationally, we will take reasonable steps to ensure that appropriate safeguards are used in accordance with applicable data protection requirements.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including to:

• Provide and manage services

• Maintain appropriate business records

• Resolve disputes

• Enforce agreements

• Meet accounting requirements

• Comply with legal and regulatory obligations

Retention periods may vary depending on the type of information and the purpose for which it is processed.

9. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, accidental loss, misuse, alteration, or disclosure.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

10. Your Privacy Rights

Depending on the circumstances and applicable law, you may have rights including:

• The right to request access to personal information we hold about you

• The right to request correction of inaccurate information

• The right to request deletion of personal information

• The right to request restriction of processing

• The right to object to certain processing

• The right to request data portability

• The right to withdraw consent where processing is based on consent

• The right to complain to the applicable data protection supervisory authority

To exercise a privacy right, please contact us using the details below.

11. Marketing Communications

Where permitted by applicable law, we may send information about our services, offers, or business updates.

You can opt out of marketing communications at any time by contacting us or using an unsubscribe mechanism included in the communication.

12. Third-Party Websites

Our Website may contain links to third-party websites.

We are not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing their privacy policies before providing personal information.

13. Children’s Privacy

Our Website and services are intended primarily for businesses and general users and are not specifically directed at children.

We do not knowingly collect personal information from children for purposes that are prohibited by applicable law.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.

Any updated version will be published on this page with a revised “Last Updated” date.

15. Contact Us

If you have questions about this Privacy Policy or how we handle personal information, please contact:

INFRA TECH SERVICE LTD
Office 1452, 85 Dunstall Hill
Wolverhampton, United Kingdom
WV6 0SR

Phone: +44 7423 614758
Email: info@infratechservice.com
Sales: sales@infratechservice.com